Our Privacy Policy was posted on 13 February 2020 and last updated on 13 February 2020


The following Terms & Condition of Use (Terms of Use) is applicable to all use of the NoqNoq.app website and all content, platforms, services and apps made available through that website, including but not limited to the client area and mobile application. (Our “Service” or Our “Platform”) All properties and assets made available through this site are owned and operated by Trusted Services Pte. Ltd. (“TSV”, “we”, “us”, and “our”)


By accessing any of our platforms and services, you acknowledge that you accept the following terms, especially limitation of liabilities, indemnity and violation of these terms of use. In an event that you do not understand or accept any of the terms herein, please discontinue your use of our platforms and services.


Platform Content

All text, graphics, user interfaces, images, trademarks, logos and computer code (Collectively, "Content"), including but not limited to the design, structure, "look and feel" and arrangement of such content, contained on any of our platforms is owned, controlled or licensed by or to Trusted Services, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Your Use Of Our Services

The contents from any of our platforms and services cannot be used illegally or for any purpose prohibited in these terms of use, nor can they be used to infringe on the legal rights and interest of other persons or organization. Trusted Services reserves the right to bar any such activity.


You may not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of our service or any content, or to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the platform.


You shall not attempt to illegally access, decode, or use any other illegal methods to gain unauthorized access to any of our platforms, its contents or its services. You shall not trace, reverse lookup, decrypt, or decode any customer information on any of our platforms.


You agree to not use any device, software or routine to interfere or attempt to interfere with the proper working of our platforms and services or any transaction being conducted by our services, or with any other person uses of our services.


You shall not violate any of the security mechanisms or authentication measures utilized by or linked to any of our platforms. You may not probe, scan or test the vulnerability of any of our platform or any network connected to them, nor breach the security or authentication measures on any of our platforms or any network connected to them.


Upon successful registration of an account on any of our platforms and services, including but not limited to the client area and mobile application, you agree to:


  • Observe these Terms or Use and the NoqNoq Privacy Policy and all other policies developed or published by NoqNoq in connection with the Service;

  • Provide true, current, accurate and complete information about yourself as requested by us from time to time and notify us promptly of any changes to your information so that your Account information is current, complete and accurate.

  • Use the Service for its intended purpose and purposes directly related to your role, trade, business or profession.

  • Receive commercial and marketing information about other products and services which we believe may interest you.

  • Conform to all applicable laws, regulations, rules and requirements.


Account Management & Security

You may be required to register for an account to login and access certain functions or services on any of our platforms. You accept full responsibility for protecting the confidentiality of your account information, including your password. You accept full responsibility for any or all actions that occur on or against your account int the event that you fail to maintain the security and confidentiality of said information.


You agree to notify Trusted Services[TK1]  immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by Trusted Services or any other user of our platform due to someone else using your user id, password or account as a result of your failing to keep your account information secure and confidential.


You may not use anyone user id, password or account at any time without the express permission and consent of the holder of that user id, password or account. Trusted Services cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.


Privacy Policy

We respect your privacy and the use and protection of your non-public, personal information. Your submission of personal information through the website is governed by our Privacy Policy. Our Privacy Policy may be viewed at this link. Trusted Services reserves the right to modify its Privacy Policy in its reasonable discretion from time-to-time. Our Privacy Policy is incorporated into this Agreement by Reference.


Purchasing & Pricing

Trusted Services may make changes to any products or services offered on any of our platforms, or to the prices for any such product or services, at any time, without notice. The materials on the site with respect to products and services may be out of date, and Trusted Services makes no commitment to update the materials on the Site with respect to such products and services.


Refunds Policy

If you have purchased a single or multiple license(s) of use from NoqNoq or any of our related products, you may receive a limited refund if you comply with the following conditions:


  • You license(s) should not have been used and should remain in the system.

  • You must request a refund in writing by contacting support@noqnoq.app;

  • Your request for a refund must be made within fourteen (14) days of your purchase;


Upon cancellation or termination of service, with or without cause, no subsequent charges will be applied to your credit card, but the amounts already charged are not refundable, unless otherwise stated in these Terms of Use.


Reservation or Rights

Trusted Services reserves the right to perform the following actions at any time without giving notice:


  1. Suspend or Terminate operations of, or access to, all or part of this website at any time, irrespective of the reason.

  2. Fix or alter all or part of the contents of this website, as well as any applicable policies, terms or clauses.

  3. Suspend operation of all or part of this website for the purpose of maintenance, alteration of errors, or other such changes at regular or irregular intervals.


Disclaimer & Warranties

While it is in Trusted Services interest to provide you with a great experience when using the Services, there are certain things we do not promise about them. We try to keep Our Services up, but they may be unavailable from time to time for various reasons.


You acknowledge and agree that Trusted Services provides the Service and Website on an “As Is” basis and disclaims all warranties of any kind, either express or implied, or statutory, including without limitation any warranty of title, merchantability, non-infringement or fitness for a particular purpose.


Limitation of Liabilities

Except where otherwise inapplicable or prohibited by law, in no event shall Trusted Services or any of its officers, directors, shareholders, employees, independent contractors, providers and/or agents be liable for any indirect, derivative, incidental, collateral, or punitive damages that may be incurred from usage of any of our services, including but not limited to profit loss.


If your use of any of our services result in any form of damage or loss, the maximum liability that Trusted Services and its partners assume shall not exceed the total sum of any license fees or similar fees related to your use of the services or functions of this website.



In the event of any third-party request, loss, liability, proposition, or expense (including lawyer's fees) brought against Trusted Services Pte Ltd arising from or relating to your usage of any of our services, you agree to compensate Trusted Services, its directors, employees, agents, partners and other licensed persons.


Violation of Terms of Use

You agree that Trusted Services reserves the rights to terminate your access to any of our  platforms and/or block you from visiting any of our platforms in the event that Trusted Services deems you to have breached any of these Terms of Use. If Trusted Services revokes your access to this website as a result of you having breached these Terms of Use, Trusted Services assumes no liability towards you or any third-party.


You agree that Trusted Services can solely decide, without prior notification, to terminate your access to all or part of this website's functions, for reasons including but not limited to:

  • In response to the requests of law enforcement agencies or other government institutions.

  • In response to your own request. (If you request the deletion of your account, you may be unable to access some or all of our features)

  • The suspension or major modification of this website or any of its services.

  • Unforeseeable technical issues.



These Terms of Use, the Agreement, and any policies or operating rules posted by us on any of our services or in respect to NoqNoq, constitutes the entire agreement and understanding between you and Trusted Services. These sets of documents govern your access to and use of any of our services, including but not limited to your ordering, purchasing, and use and/or attempted use of any service or product. This Terms of Use supersedes and replaces any prior or contemporaneous agreements, representations, communications, and proposals, whether oral or written, between you and Trusted Services. 


We may also, in the future, offer new services and/or features through any of our platforms. Such new features and/or services shall also be subject to these Terms, the Agreement, and any policies or operating rules posted by us on any of our platforms. Any ambiguities in the interpretation of these Terms or the Agreement shall not be construed against the drafting party.


Contacting Us

Except as explicitly provided herein, please use the following Contact Information for Any Further Inquiries:


Email: privacy@noqnoq.app

Trusted Services Pte. Ltd.

456 Alexandra Road

Fragrance Empire Building #14-01/02

Singapore 119962

Trusted Services Pte. Ltd